20 October, 2026

Join us at Google’s Berlin HQ for an exclusive afternoon of RCS insights, customer stories and networking.

Whether your peak season is Black Friday, Christmas, New Year, or Valentine’s Day, the pressure to cut through the noise and drive revenue is the same. Rich business messaging is how the smartest brands are meeting that challenge: a trusted customer channel with rich features, verified brand identity, and direct routes to revenue that deliver bankable results when it matters most.

Join experts from Vonage, the Google RCS Experts, and Deutsche Telekom at the iconic Google HQ in Berlin for an exclusive RCS masterclass and networking event, including lunch and refreshments.

What You'll Discover

How to turn peak-season messaging into peak-season revenue

Discover how RCS’s verified brand identity and rich features help your messages cut through when it matters most, turning seasonal promotions into measurable revenue.

P2A (Person-to-Application) in action

See how brand-new "Click-to-Chat" entry points across Google Ads and Search can turn your messaging strategy from a simple notification tool into a powerful revenue generator.

Real-world results

Hear directly from RCS messaging pioneers as they share how they transitioned from SMS to RCS, achieving higher engagement, richer customer experiences and stronger commercial outcomes.

Who Should Attend

This event has been exclusively designed for Marketing, Customer Experience, Product, and Technology leaders who are looking to improve customer engagement and drive higher ROI from their campaign investment.

Why Attend

A hands-on, insight-led morning with the people building and deploying RCS at the highest level: Google, Deutsche Telekom, and Vonage, in one room, focused entirely on your peak-season messaging strategy. Plus, get your company up and running with RCS on the day, with Vonage experts on hand to guide you through it.

Secure Your Spot

Places are limited. Don’t miss this chance to transform your peak-season messaging strategy

Speakers

Alexander Santl

Alexander Santl

Head of Key Account Management Partnering & Services
Telekom Deutschland GmbH
 

Fabian Hielscher

Market Lead Business Communications (RCS), Germany
Google

Lisa Ziegltrum

Country Manager DACH-NL

Vonage

Tatiana Xyda

Strategic Lead
Vonage

Vonage
Axel-Banderet

Axel Banderet

Senior Customer Solutions Architect
Vonage

Vonage

Judith Eyck

Chief Operating Officer
HolidayPirates Group

Vlada Chaban

Client Partner
Meta

Dan Zbijowski

Former CMO
GoStudent

Valentino

Valentino Sabatelli

Enterprise Sales Executive
Vonage

Vonage

Schedule — 20 October, 2026

10:00 AM

Registration & Networking

Start the morning by connecting with fellow marketing, CX, product and technology leaders ahead of a focused masterclass on driving peak-season results with RCS.

10:30 AM

Welcome address

An introduction to the day’s agenda, the evolution of business messaging, and why RCS is becoming an increasingly important channel for brands looking to turn customer conversations into commercial outcomes.

10:40 AM

Google RCS Peak Season Masterclass

Discover how brands can use RCS to make peak-season campaigns richer, more engaging and more measurable. Explore verified brand experiences, rich media and actionable messaging strategies designed to move customers from awareness to conversion.

Judith Eyck

Chief Operating Officer,
HolidayPirates Group

11:30 AM

RCS Innovation Showcase

See RCS in action through real-world use cases and innovative campaign experiences. Explore how leading brands are moving beyond traditional SMS to create interactive customer journeys that drive engagement and revenue.

From App to Anchor: Creating a Trusted Customer Hub

Reaching customers today isn’t just about being everywhere; it’s about being secure, relevant, and trusted wherever they are. This session dives into how an app-first, multi-channel strategy can redefine engagement.

  • Trust as a Growth Lever – Explore how app-based secure communication (end-to-end encryption, verified messaging) enhances brand credibility and customer retention.
  • Personalisation at Scale – Discover how to use data and automation to deliver tailored experiences across channels without compromising privacy or authenticity.
  • Compliance-Driven Creativity – Streamline and simplify customer authentication –  even without user input.
  • Campaigns to Conversations – Transform your approach from broadcasting messages to facilitating meaningful, two-way interactions that deepen customer relationships.

Peggy Anne Salz

Content Strategist,
MobileGroove

Moritz Beck

Managing Director,
Memacon Group

andy-speaker

Andy Carvell

Co-founder & CEO,
Phiture

12:00 PM

Deutsche Telekom Customer Engagement Story

Hear how Deutsche Telekom is approaching customer engagement through richer business messaging. Explore the practical journey from SMS to RCS, the lessons learned along the way, and the impact of delivering more relevant, interactive experiences.

Customer Connection Showcase – Branded Conversations, Calls, and AI to Drive App Growth

Discover how to turn first-touch interactions into lasting app engagement with Branded Calls, next-gen messaging, Video, and AI virtual agents. Uncover strategies and APIs to build trust, boost engagement, and convert casual contacts into loyal users.

Axel-Banderet

Axel Banderet

Senior Customer Solutions Architect,
Vonage

12:30 PM

Ask the Experts: RCS Panel + Q&A

A candid discussion with RCS experts on what it takes to make business messaging commercially successful. From peak-season campaigns and customer acquisition to P2A, conversion and ROI, bring your questions and get practical answers from the people shaping the channel.

Transforming Customer Engagement with Seamless Communication

Discover how visionary organisations are revolutionising the way customers navigate to app experiences, building trust and deepening engagement. Explore the power of branded messaging to deliver personalised interactions, and see how features like interactive buttons and tailored communication can streamline customer journeys while guiding users back to your app.
Once there, learn how blending advanced communication tools—such as secure in-app calling and video—with a human touch can boost customer loyalty and drive profitability. Don’t miss this opportunity to transform your app into the ultimate hub for exceptional customer experiences!

Fabian Hielscher

Market Lead Business Communications (RCS),
Germany, Google

Tatiana Xyda

Strategic Lead,
Vonage

Vlada Chaban

Client Partner,
Meta

1:15 PM

Networking Lunch

Continue the conversation over lunch with speakers, experts and fellow industry leaders. Share experiences, explore potential partnerships and discuss how RCS could fit into your customer engagement strategy.

Partners

RCS Provider

Vonage

Hosted By

Event Partner

Register Now


    • All registrations are reviewed to ensure relevance to the event’s senior leadership audience.
    • Only approved attendees will receive a confirmation email with event access details.

    Google HQ, Tucholskystraße 2, 10117 Berlin, Germany

    Rich Communication Services (RCS)

    Martechvibe © Vibe Media Group

    Get free, timely updates from Martechvibe with new ideas, research, frameworks, and more.